EPF (Employee Provident Fund) Queries

🧾 EPF (Employee Provident Fund) Queries for Ex-Employees

If you’re a former Ebizon employee or currently working with Ebizon, and have questions about your Employee Provident Fund (EPF), this article will guide you through the most common queries and the process to resolve them.

💡 1. Understanding Your EPF Account

Your EPF account is created and managed under EPFO (Employees’ Provident Fund Organisation, Government of India).
Ebizon contributes to your PF account every month during your employment. After your exit, the PF account remains active under your UAN (Universal Account Number).

You can continue to access it directly via the EPFO portal.

🧭 2. How to Access Your PF Account

You can check your EPF balance, download passbooks, and manage withdrawal or transfer requests through:

🔗 EPFO Member Portal:

https://www.epfindia.gov.in

🔗 Unified Member Login:

https://unifiedportal-mem.epfindia.gov.in/memberinterface/

You will need your UAN (Universal Account Number) and the registered mobile number linked to it.

🧾 3. For PF Withdrawal or Transfer

After your full and final settlement with Ebizon:

You can initiate withdrawal or transfer of your PF balance directly via the EPFO portal using your UAN login.
Ensure your KYC details (PAN, Aadhaar, Bank Account) are verified and linked to your UAN before initiating any request.
Ebizon’s PF contributions are already reflected under your UAN, and no employer approval is required for online withdrawals (in most cases).

If your request shows as “Pending Employer Approval,” you can raise a ticket with the HR Helpdesk for verification.

🧾 4. Common EPF-Related Queries

Q1: I’ve forgotten my UAN or registered mobile number. How can I retrieve it?
➡️ Visit the EPFO UAN portal and click on “Know Your UAN” — you can recover it using your registered Aadhaar or PAN.

Q2: My name, PAN, or bank details are incorrect in the PF record. Who should I contact?
➡️ Update your details directly on the EPFO portal using “Manage → KYC”, and submit for employer verification.
If your request requires employer verification, please raise a ticket under the “EPF – KYC Correction” category in the HR Helpdesk.

Q3: How long does it take to receive my PF amount after withdrawal?
➡️ Usually within 10–15 working days, once the EPFO processes your request.

Q4: Can I withdraw PF while still employed elsewhere?
➡️ No. You can only transfer your PF balance to your new employer’s UAN.

📩 5. How to Raise an EPF Query with HR

If you still need help, please raise a ticket by directly sending an email to hr@ebizondigital.com OR through the HR Helpdesk (https://helpdesk.ebizondigital.com/portal/) under:

Category: General Requests

Need help? See “How to Submit a Ticket” for instructions.

While raising your ticket, please include the following details for faster resolution:

Full Name
Employee ID (if known)
Date of Exit
Registered Mobile Number / UAN
Brief Description of Query
Attachments (if any – e.g., screenshot of EPFO issue)